Welcome to Beds and Accessories Sales! We’re here to help you create your dream bedroom with our stylish and functional furniture collections. Below you’ll find answers to our most commonly asked questions about products, delivery, payments, and more.
Product Information
What types of bedroom furniture do you offer?
We specialize in complete bedroom solutions including:
- Armoires and Wardrobes for elegant storage
- Complete Bedroom Sets for coordinated style
- Beds in various sizes and designs
- Dresser Mirrors to complement your furniture
- Dressers for practical storage solutions
Are your products easy to assemble?
Yes! All our furniture arrives with clear assembly instructions and is designed for straightforward setup. We carefully pack each item with protective materials to ensure it arrives in perfect condition, ready for assembly in your home.
Do you offer matching furniture sets?
Absolutely! Our Bedroom Sets category offers beautifully coordinated furniture collections that take the guesswork out of designing your perfect bedroom. These sets typically include a bed frame, dresser, and sometimes additional matching pieces.
Shipping & Delivery
What shipping options do you offer?
We provide two convenient shipping options:
- Standard Shipping ($12.95): Fast and trackable via DHL or FedEx (10-15 business days after processing)
- Free Shipping: For orders over $50 via EMS (15-25 business days after processing)
How long does order processing take?
We’re proud to dispatch 90% of orders within 48 hours. During normal periods, processing takes 1-2 business days, and during peak seasons may occasionally take up to 3 days.
Do you ship internationally?
Yes! We ship worldwide, excluding some Asian and remote regions. Our global reach allows us to bring affordable luxury to bedrooms across the globe.
Can I change my shipping address after ordering?
Address changes must be made within 2 hours of ordering. Please contact us immediately at [email protected] if you need to make changes to your shipping address.
Returns & Exchanges
What is your return policy?
We offer a 15-day return policy from the date of delivery. Items must be in their original condition and packaging. Please contact our customer service team to initiate a return.
What if my furniture arrives damaged?
In the rare case of damage during transit, please contact us immediately at [email protected] with photos of the damage. We’ll work quickly to make it right, whether through replacement parts or a full exchange.
Who pays for return shipping?
For items damaged in transit or incorrect shipments, we cover return shipping costs. For other returns, customers are responsible for return shipping fees unless otherwise specified.
Payments & Security
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout.
Is my payment information secure?
Absolutely. We use industry-standard encryption technology to protect all your payment information. You can shop with confidence knowing your financial data is secure.
Do you offer payment plans?
Currently, we only accept full payment at checkout to maintain our revolutionary prices. We may introduce payment plans in the future – check back for updates!
Customer Service
How can I contact customer service?
Our friendly customer service team is available via email at [email protected]. We typically respond within 24 hours during business days.
What are your business hours?
Our customer service team is available Monday through Friday, 9am to 5pm (MST). Emails received outside these hours will be answered the next business day.
Where is your company located?
Our headquarters is located at 1454 Cambridge Drive, Phoenix, US 85027. While we don’t offer in-store shopping at this location, we’re happy to answer any questions you might have about our products.
Still Have Questions?
We’re here to help you create your perfect bedroom! If you don’t see the answer to your question here, please don’t hesitate to contact our customer service team at [email protected].
Happy decorating from the Beds and Accessories Sales team!